Fans living in Japan who bought tickets for the postponed Tokyo Olympics have been guaranteed refunds, the local organizing committee said Friday.
This does not apply to fans who have purchased tickets outside Japan through so-called Authorized Ticket Resellers appointed by national Olympic committees. Many have already set terms for refunds, which vary by nation or territory.
Fans in Japan who already know they cannot use their tickets next year can get their money back by applying online for refunds during the period from Nov. 10 to 30. The period for the Paralympic is Dec. 1 to 21.
Organizers also said that refunds would be made if limited seating were available at venues because of the COVID-19 pandemic.
“As the host there is a possibility that we may not be able to provide spectating opportunities to a part of the ticket holders,” Tokyo 2020 spokesman Masa Takaya said during an online briefing. “In that case we will provide a refund.”
The ticket situation — like everything else surrounding next year’s postponed Olympics — is up in the air. Conditions will depend on the pandemic.
Organizers and the International Olympic Committee say they intend to open the Olympics on July 23, 2021. But there are few details so far about exactly how this can happen — with or without a vaccine, using quarantines, or rapid testing.
The IOC and Tokyo organizers are running several task forces looking at ways to handle immigration and COVID-19. Japan has been relatively safe in the pandemic with about 1,750 deaths attributed to the coronavirus. But conditions elsewhere haven’t been as good.
“You’re going to have to be comfortable being uncomfortable for the next six to nine months because there is no certainty in terms of what will happen,” Ken Hanscom, the chief operating officer of the Los Angeles-based firm TicketManager, said in an interview.
Hanscom isn’t connected with Olympic ticketing, but his company manages big-event tickets for corporate clients. He’s also organized a popular Facebook page that’s a go-to for Tokyo ticket information. (www.japantimes.co.jp/sports)
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